Here, we address common questions about our program to provide you with insights into how we support your child's early learning journey.
Touring Early Learning Centres is crucial in finding the best fit for you and your child. At Jigsaw, we highly encourage you to take a tour to get a true feel for our centre and interact with our dedicated staff. Booking a tour with Jigsaw is simple and convenient—just use our easy online form or call the centre directly to schedule a time that works best for you.
1. Enrolment and Waitlist Placement: Enrolments are accepted as soon as placements become available. If the centre is currently full, your child will be placed on a waitlist.2. Notification of Availability: You will be notified by email as soon as a place becomes available for your child.3. Regular Check-ins: The centre frequently reviews room availability. You will receive an email to confirm whether you still wish to remain on the waitlist or if your plans have changed.4. Updates and Support: You can request updates on your enrolment status at any time via email or by calling the Centre.
Our team of skilled and compassionate Educators holds various formal qualifications in early childhood education, including up-to-date First Aid and CPR certifications. Depending on their roles, our Educators and Management Team may hold Certificates, diplomas, or degrees, enabling them to provide high-quality early learning experiences in line with theEarly Years Learning Framework. Our Kindergarten Programs are led by qualified Early Childhood Teachers who design educational programs that are engaging and insightful, to give children a strong foundation as they prepare for school. While our team excels in their roles, we recognise that learning is a continuous journey. We are dedicated to the ongoing professional development and growth of our Educators through regular training opportunities.
Our sessions are tailored to provide more flexibility and affordability for families. We offer options of 9, 10, or 11.5 hours, with flexible timing within the Service’s operating hours. Contact the centre directly to find the best sessional care option for your family.
Families interested in accessing a casual day at our centre on days outside the usual schedule can do so by checking with us directly. If the centre has availability, we’re more than happy to accommodate an extra day for you. To arrange a casual day, simply speak to he team at Jigsaw, who will assist you in booking and ensure a smooth process for youradditional care needs.
We offer families choices when it comes to booking a tour. Booking a tour is encouraged as it provides families with the opportunity to see the centre, meet our teams, and have all your questions answered. You can book a tour between 9 am and 11 am, or 2 pm and 4 pm daily.You can book a tour in the following ways:1. Online anytime using the enquiry button on our website.2. By calling our team at 03 9312 7896.
At Jigsaw, we believe every child deserves a great start in life. Recognising that each child is unique, we collaborate with families to offer tailored support based on their specific needs. The Centre will work with you to understand your child's requirements and create a plan to ensure they are included and supported during their educational journey.
The Department of Education regulates the ratio of educators to children in an early childhood setting. We consistently meet or exceed these required ratios:- For children aged 0-3 years: 1 educator for every 4 children- For children aged 3-5 years: 1 educator for every 11 children
Our daily fee includes:- All meals (breakfast, lunch, and snacks)- Educational materials- Access to enrichment programs and extra-curricular activities- Nappies and wipes (for younger children)- Bedding for naptime- A sun-safe hat to protect your child during outdoor activities
If your child falls ill while at the Centre, we will contact the parents or the designated emergency contact to collect the child. If your child is sick prior to attendance, we request that you keep them at home to reduce the risk of illness spreading to other children and staff.
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